Customer Service Representative/Office Administrator

Region

Edmonton, AB

Description

We are looking for an enthusiastic, customer-focused individual to help us WOW our customers!  The successful candidate will assist our customers while handling a variety of administrative duties.  

Responsibilities include:

  • Greeting and assisting customers
  • Coordinating rental vehicles and courtesy cars
  • Scheduling repair appointments
  • Communicating with various insurance companies regarding deductibles, coverage, etc.
  • Answering the phone
  • Collecting information about vehicle damage
  • Keeping customers informed about their vehicle's repair

Requirements:

  • Previous retail/customer service experience as well as administrative experience
  • Outstanding customer service skills
  • Solid administrative skills
  • Enthusiastic, reliable, punctual
  • A positive attitude
  • A willingness to learn
  • Ability to work effectively as part of a team

Collision repair industry experience an asset.

 

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